Laptops, phones and tablets are changing the way everyone does business, but also leave companies vulnerable to costly tech inefficiencies and data issues that can hold businesses back or possibly bring them to a grinding halt. Because business technology moves companies out of the office with remote devices, their IT support needs to be just [...]
Whether you’re established or a start-up, technology systems are an important part of any business. In our advanced tech culture, it often benefits everyone to consider outsourcing your IT needs. But where do you even start? And what questions should you ask potential vendors when evaluating their services, before signing on the dotted line? First [...]
The world is getting smarter thanks to advances in computing and mobile technologies, and we’re allalong for the ride. As a retail business owner, however, you need to consider how to implement IT solutions that take advantage of emerging technologies. If you want to provide customers with the added convenience they’re starting to expect, finding [...]
As a business owner, you naturally have to watch every dollar you spend, so that costs infer some commensurate value for your business. That said, you also have to consider how best to ensure that your business is safe and secure and that operations run smoothly so you can continue to profit and expand. How [...]
When customers call your business, it is for a specific reason: to make a connection with your company. Whether they’re in search of information, they want to lodge a complaint, or they’re calling to tell you how great you are, the end goal is to connect with you in some way. Your phone system is [...]
As a business owner, you have a lot of goals. You naturally want the wheels of commerce to run smoothly so that you can get your products and services to customers, keep them satisfied, and earn enough profit to keep your business up and running, or even expand. In order to do this, you not [...]
Many businesses have open doors, insomuch as anyone can walk right in the front door and gain access to the entire building. Whether you operate an office or a retail shop, you may be keen to provide a welcoming atmosphere for customers or clientele. However, this could create security concerns for certain types of businesses, [...]
In every market, small businesses to massive enterprises are turning to Managed Service Providers (MSPs) to regain control of their technology. This makes sense. A builder will save money and effort by choosing one vendor for his materials, and the better the materials work together, the stronger the frame of the building. For enterprises small [...]
Technology is to business like a frame is to a building: when it is compromised, the entire structure is compromised. When there is a glitch, a bug, a cyber-threat, or a major outage, your entire business suffers. Unfortunately, these problems are inevitable. Today businesses both small and large face integration issues, data disasters, security risks, [...]
Suppose you have a plan in place to ensure the highest level of security through password protection. You make employees create lengthy passwords that feature capital and lowercase letters, numbers, and symbols. You caution them not to share passwords with coworkers and your system prompts them to create new passwords every few months. Further, you [...]