The Difference between MSP and MSSP

MSSP, or managed security services provider, is becoming a common term. Its prevalence is most certainly a sign of the times, as it directly correlates to the increasing prevalence of IT services and cyber security measures. However, some are confused as to how MSSP differs from MSP (managed services provider). In order to dispel any misinformation, here is a list examining the differences between MSSPs and MSPs.

Benefits and Disadvantages of MSP

The primary goal of an MSP is to render info systems and data understandable and useable for employees and clients. Essentially, MSPs make sure that all IT systems are functioning as intended. They typically use a per diem pricing model, and manage network, e-management, and system services across a single network, often for multiple businesses. However, one of the most common complaints leveled against MSPs is that their protocol is fundamentally lacking in the security area. As we shall see, this is not the case with MSSPs.

Understanding MSSP

Conversely, MSSPs implement security measures that ensure the safety, security, and compliancy of both systems and employees. They render info systems inoperable to anyone aside from employees and clients. Their primary focus is IT security, which entails preventing, identifying, and responding to potential breaches and other threats that could arise at any time. They utilize security operation facilities in order to offer around-the-clock services, which can help businesses cut costs by having to hire less employees to manage their cyber security in-house. Additionally, they will also be able to optimize their time rather than expending innumerable hours consistently training employees.


MSPs are likely consistently selling IT services via fixed-free model, which involves charging per user or per device (some even combine the two). In this area, remote monitoring and management (RMM) and ticketing systems are the typical tools of the trade. However, successfully implementing security services requires more consulting services. This is where MSSPs come in.

Rather than updating firmware, MSSPs analyze data in order to appropriately analyze potential risks and make informed decisions regarding policy. Their primary focus is finding solutions based on occurrences and data transmissions within their clients’ environments. After obtaining the information, the MSSPs then condense it into a plan of action that can be executed by them or another MSSP. Essentially, the MSSP generates the awareness required to make tactical changes that lead to policies that maximize efficiency by successfully guarding against breaches and/or data loss.

Utilization of Resources

Where MSPs are generally concerned with the overall cost and features bundled in their packages, MSSPs are more concerned with utilizing their resources to the fullest extent. This is because they view the people behind their cyber security operations as fundamental to their overall success. By implementing an MSSP, a business can fundamentally change how they utilize their resources, Additionally, MSSPs use these resources to offer clients and employees data analysis and other pertinent information required to ensure complicity and compliancy while simultaneously streamlining IT operations.

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