Why Custom Software is Better Than Off-the-Shelf for Your Business

Many companies never consider the possibility of creating custom software designed to perfectly suit the needs of their business.  Often, they assume that custom software will be too expensive, and that they can find a close enough fit with existing software solutions.  After all, there are so many programs already on the market.  Surely, one of them can provide the functionality and features most businesses need.

The problem here is that business owners are operating on a lot of mistaken assumptions.  Can you find off-the-shelf software that will work?  Probably, but it’s likely going to lack some functionality you prefer, while offering up superfluous features you don’t necessarily want or need.  It may not be compatible with your existing infrastructure of hardware and software.  Worse, it could actually end up costing you more.

If you have yet to consult with a service provider like Next Level Technology that has the expertise to guide you in this tough decision and help you create the custom software that best suits your needs, now is the time.  Here are just a few reasons why custom software is better for your business than off-the-shelf options.


In truth, this should never be the most important consideration when purchasing business software, and the reasons is because spending a little more on the right software could decrease waste and boost efficiency, productivity, and profit, ultimately offsetting upfront expense.  Unfortunately, many companies working with tight budgets have no choice but to put cost at or near the top of the list when buying software.

Still, it pays to calculate ongoing costs and gains.  With off-the-shelf software, you may lose money over time because programing doesn’t necessarily provide for streamlined operations, or because needed features are absent.  The wrong programming could affect morale and productivity, eating into your profits.  Don’t forget that you have to spend money to make money, and implementing customized solutions means you can get the precise functionality you need.

In addition, off-the-shelf software could come with a slew of hidden costs if you have to upgrade other programs to make them compatible with new software, if you have to renew licenses annually, or if you need ongoing support and maintenance.  Plus, you might be paying more for a ton of features you don’t need and won’t use.  If you’re losing money on one hand and spending it on the other, your off-the-shelf solutions aren’t really saving you money.


Ultimately, your software should contribute to efficient and streamlined business operations.  In other words, it should make your life and the lives of your workers easier.  It should help you to run a successful business.

Partnering with a dedicated service provider like Next Level Technology to create custom software for your business means you’ll get the solutions that are tailor-made for you.  While you don’t necessarily want to reinvent the wheel by creating custom software for email or word processing, you should absolutely consider the benefits to be gained from custom software solutions that address needs specific to your industry and your operations – that can’t be readily supplied by a one-size-fits-all, off-the-shelf product.

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