Next Level Technology (NLT)
Frequently Asked Questions

As an IT service provider, we get asked a LOT of questions. Here are some of the more basic questions about our company and the services we offer.

If you don’t find your answer here, call us we would love to answer any questions you might have.  

Next Level Technology provides many IT services, including cloud hosting, cybersecurity, network management, data backup, and more. Explore our Solutions in the main menu to learn more about what we offer.

We offer comprehensive IT support, including network and systems monitoring, helpdesk services, and proactive hardware and software maintenance to ensure your systems run smoothly. Get in touch with us to discuss your specific needs.

Cloud hosting is a secure, scalable, and cost-effective way to host your business applications and data. It enables remote access and data backup, improving flexibility and disaster recovery. Learn more about the benefits of cloud hosting on our website.

Our cybersecurity solutions include threat detection, firewall management, secure backups, password management and employee training to protect your business from cyber threats. Find out more about our comprehensive cybersecurity services.

Yes, many problems can be fixed over the phone or through our remote support technology without ever having to leave our office. If we can’t we will come to where you are.

Yes, we offer network management and infrastructure services to ensure your business network is secure and efficient. Contact us for a consultation.

We prioritize customer satisfaction, tailor solutions to your specific needs, and have a team of experienced IT professionals. We don’t have out-of-the-box or one-size fits all solutions for your business. We listen to your needs and provide you solutions based on your needs and budget for your business. Contact Us today to set up a free consultation and see the difference for yourself.

You can contact us through our website, request a callback through chat, or call our customer support at 605.681.8324. We are here to assist you with your IT needs.

Yes, we offer IT solutions for businesses of all sizes. Our services are scalable and adaptable to meet your organization’s unique requirements.

Absolutely. We specialize in tailoring IT solutions to fit your specific business requirements. Contact us to discuss your individual needs.

Subscribe to our blog or follow us on social media to stay informed about the latest IT trends, security updates, and industry insights. Check our Blog section for informative articles and resources.

Yes, at Next Level Technology, we firmly believe in the benefits of open-source solutions whenever feasible. Open source not only promotes transparency but also offers cost-effective and adaptable options that can be customized to meet your unique business needs.

No, we do not practice vendor lock-in. Unlike some MSPs that restrict you to specific hardware or software, we prioritize flexibility and choice. You are not limited to a particular brand or vendor; we work with a wide range of hardware and software providers, allowing you to select the solutions that best suit your requirements and budget.

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