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VoIP Category

5 Steps to a Successful VoIP Rollout

Implementing a voice over internet protocol (VoIP) system can be a major upgrade for any business, improving overall communications functionality and features while significantly cutting costs. Of course, in order to gain the greatest benefits, you need to create a plan for a seamless transition. The last thing you want is to drop the ball [...]

Common Business Frustrations a PBX System Can Solve

Private Branch Exchange phone systems are nothing new. These private telephone networks have long been used by businesses to increase functionality and convenience, but with advances in communications technology, companies can now get a lot more out of their PBX systems for a much more affordable price. By turning away from traditional systems that rely [...]

3 VoIP Phone Features You Should Have to Impress Callers

Customer interactions are a valuable part of creating and nurturing lasting relationships, which means companies need to consider how every interaction impacts customers. You naturally spend a lot of time thinking about how to impress customers and meet their needs through in-person and online interactions, but what about when they’re stuck on the phone, waiting [...]

Why VoIP Disaster Recovery Is Critical for Your Business

The concept of disaster recovery is nothing new. All you have to do is keep an eye on the news to see this principle at work following inclement weather conditions. With a plan of action in place and a pipeline for resources to flow into hard-hit areas, lives can be saved and rebuilding can begin. [...]

4 Big Trends in VoIP Technology

Voice-over Internet Protocol, or VoIP, has become a popular alternative to traditional phone service for a number of reasons. Not only does VoIP offer the same features individuals and businesses have come to depend on, such as caller ID, mailboxes, and messaging, but it also provides a slew of other advantages, including automation, call cues, [...]


A Quick Primer on VoIP

As a business owner, you’re always on the lookout for ways to increase efficiency, convenience, and productivity, while simultaneously cutting costs if at all possible. One of the best things about incorporating new technological advances is that businesses are often able to kill two or more birds with one stone, so to speak. This is [...]


How Does Time of Day Routing Work With VOIP?

Voice over internet protocol, or VOIP, has quickly become the preferred method of communications hosting for businesses small and large looking to gain new features while simultaneously reducing associated costs. It is especially useful for companies that have offices in different states, or even international locations, or that have call centers across the globe. In [...]


The Benefits of Using VOIP Technology for Your Business

Those looking to drastically improve their daily workflow may want to consider Voice Over Internet Protocol (VoIP) Technology. VoIP is sometimes referred to as Internet telephony, as it affords a variety of means of communicating via Internet. It works by converting vocal vibrations into digital signals, which are subsequently modified into IP packets. From there, [...]

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